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FREQUENTLY 

ASKED QUESTIONS

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COVID-19 DISCLAIMER

We want to let you know that our top priority is the health and safety of our clients. We are following government and health guidelines as we continue to operate. All of our products are being disinfected before and after each rent. 

*Please check that your guests are not feeling ill or have had contact with someone who has COVID leading up to your event. 

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What Are The Dimensions Of The Mattresses/Tents That You Use?

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75in. (long) x 39in. (width) x 10in. (Roughly 3.5ft x 6ft per tent)

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How Soon Should I Book My Sleepover?

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Please book your party as soon as you can to ensure all of your theme dreams come true! No booking is

too far in advance. In order to give you the best experience for custom themed parties, we require a minimum of 30 days.

Spaces are limited. You can book your event and secure the date with a 50% deposit. Final guest count is due 14 days prior to

the event and based on availability. Rush fees will be added to any bookings placed within 2 weeks of the event.

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What Is Your Cancellation Policy?

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We do not refund any cancellations, events must be rescheduled. If you need to reschedule, we will gladly offer you the next available date. Failure to pay 48 hours prior will result in cancellation of your party.

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What Payment Do You Accept?

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Square, PayPal and Cash App Payments

 

How Much Time Does It Take For Setup?

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Set up can take 60 - 120 min. depending on the size of parties. Children and pets are not permitted in the set up space.

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How Are The Tents and Linens Cleaned?

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All linens and tent covers are laundered after each use through a dry-cleaning service. Mattresses,

pillows and decorative items are disinfected after every use and/or replaced as needed.

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Can Children Eat In The Tents?

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We kindly ask you to be mindful of what kids are eating and drinking to prevent stains in the tents and

linens. No eating or drinking inside the tents, please make sure kids use the food trays.

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Do You Have Themes For Boys?

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Absolutely! We cater to both girls and boys. We offer customizations and different color choices.

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PLEASE KEEP IN MIND

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  • The Glamping Tent Co. will not provide assistance moving furniture. Please have furniture moved and                         space cleared prior to our arrival. 

  • Additional space for walking will be needed. Please contact us if you have concerns over spacing or send in a photo of the set up area prior to booking. 
  • We encourage party guests as needed to provide their own pillow to sleep on.
  • If you choose to host your event anywhere outside of you home, you are fully responsible for any discrepancies that may occur. 
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IF YOU HAVE ADDITIONAL QUESTIONS...

Please reach out and ask!           

We want to make this as easy and stress-free as possible. You can send us an email at glampingtentco@gmail.com

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